Installation guidelines
Please read Teragren LLC's warranty, maintenance instructions, and ALL of the guidelines for the product that you are using before opening any packaging or beginning your flooring installation. The information is provided as a courtesy to our customers and is intended as an installation guideline only.
Teragren LLC recommends using the services of a professional hardwood flooring installer. For more information and guidelines on the installation of hardwood flooring, please contact the National Wood Flooring Association (800.422.4556).
Because bamboo is a natural fiber, it is not uncommon for natural variations in color to occur within and between individual flooring planks. Teragren's warranty does not cover variations in color either in individual planks, between the planks, or the variations in color between our product samples and the installed flooring. An industry standard of 5% material overage should be added to the actual square footage required for cutting and grading allowances.
Prior to installation, the installer and/or homeowner should inspect all material to ensure the material received matches the work order. Any visible defects or discrepancies should immediately be reported to your distributor or dealer. Installation of any material serves as acceptance of that material as delivered.
It is considered the installer/owner's responsibility not to install flooring having finish, manufacturing, or unacceptable naturally occurring material variations. Individual planks with defects should not be installed or the defect should be cut out prior to installation. The Teragren warranty does not cover materials with visible defects once they are installed.
Teragren LLC makes no warranty or guarantee of the quality of the chosen installer's work or of a particular installation performed by the installer. Teragren LLC disclaims all liability for any errors or improprieties in the installation of its products by an installer.
Pre-installation notes
It is considered the sole responsibility of the installer/owner to determine if the job site's sub-floor and environmental conditions are suitable for the installation of Teragren flooring and trim.
All Teragren flooring except Studio should be allowed to acclimate on the job site for a minimum of 3 days. Open each box and remove the shrink-wrap and foam, and stack the flooring planks off the ground to allow for complete air circulation. This acclimation period should occur at expected normal room temperature and humidity levels before and after installation. Damp or cold conditions before and during installation should be avoided. The maximum difference in moisture content between the sub-floor and the flooring material should be no more than 3%. On-site humidity levels should remain between 40% and 60%. It is important to note that gaps in the floor may come and go seasonally due to temperature and relative humidity changes. The amount of movement depends upon the temperature, moisture content of the flooring and sub-flooring (wood moves as moisture content rises and falls) and the dimensional stability of the material.
Installation guidelines
Signature Naturals + Colors
Signature Naturals, site-finished
Craftsman
Studio floating floor
Synergy strand solid-strip bamboo
Synergy strand wide-plank floating floor
Panels, veneer and butcher block countertops